What This Privacy Policy Covers and Why It Applies to You
We collect the information you provide when you register — your name, contact details and account credentials. When you make a deposit or withdrawal through bKash, Nagad or Rocket, our payment processor receives the transaction reference and wallet identifier necessary to confirm that funds moved correctly;
-
1
we do not store your full mobile banking PIN or password. We also collect device data — your browser type, operating system and IP address — to detect unusual login patterns and keep your account secure. Usage data, such as which pages you open and how
-
2
long a session runs, helps us improve how the platform works on mobile. We retain personal data only as long as your account is active or as required by applicable rules in your region. You can request a copy of the data we hold on your
-
3
account by contacting our support channel, and you can ask us to correct inaccurate details at any time. Where our processing relies on your consent, you have the right to withdraw that consent. Availability of this platform and the rights described here depend on your local
-
4
law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.